An email lands at 11:40 PM. By 11:41 it is parsed into fields, filed in the database, and the sender already has a reply. Nobody woke up.
Ctrl+C. Ctrl+V. Two hundred times a month, from inbox to spreadsheet.
A client wrote on Friday night. Got a reply Tuesday. Bought on Saturday. Somewhere else.
The same person sits in the database three times, under three phone numbers.
Monday starts with a report nobody prepared in advance.
One employee knows how it all works. That employee is also the documentation.
None of this is fixed by discipline.
New request: invoice #1842
Missing owner · waiting
A. Cohen · duplicate?
Status · not updated
Copy → paste → check
Record #00931
3 reminders · 2 overdue
Who replied?
An email, a form, a message — out comes a row with every field filled in.
A minute instead of a day. Exactly the minute they are still thinking about you.
A repeat enquiry is recognised and extends the old record instead of breeding a new one.
A new request comes in and the database shows who fits it, and why.
Data is pulled out of PDFs, Word files and photos. Even the ones shot at an angle.
The report is already finished by the hour someone would normally start it.
The cargo changes, the machine doesn't. That's why the second build takes days, not months.
Runs inside accounts registered to you.
No Kikkey fee per employee.
You pay third-party services directly, only where needed.
Duplicate checking runs on two keys — one is not enough.
An empty field never overwrites a filled one — because once it did.
Errors get caught — services go down, usually on a Friday.
All of it already survived a running project. A new build starts here, not from zero.
A conversation, not a pitch. Only questions about how things run today.
A single page: what gets solved, how, what it costs, what you end up with.
On the dates named up front, with a look at it before the finish.
Fixes and watching over it are included. After that, only if you want.
A first build takes one to two weeks from the go-ahead. The call and the proposal happen before that.
The first month of fixes is included. After that there's a monthly plan with a response time. Errors are caught and reported, so you hear about a failure from the system, not from a client.
Yours. Everything lives in accounts registered to you. You hold the keys and can revoke access at any moment.
No. It attaches to the inbox, the form and the sheets already in use. People do exactly what they did, minus the typing.
Only what's needed: contact details, the subject of the request, a preferred time. Medical records and case files stay out of it.
Most likely yes. The chain is the same everywhere; the fields and the rules change. That's what the twenty minutes are for.
This form runs on the same machine the whole page is about. Fill it in and the reply arrives before you close the tab.